Monitoring - The issue has been resolved, and services are operating normally. We are continuing to monitor the situation to ensure ongoing stability.
Nov 15, 2025 - 05:40 UTC
Nov 15, 2025 - 05:40 UTC
Update - We are experiencing an issue with data cubes again, our team is now investigating.
Nov 14, 2025 - 17:14 UTC
Nov 14, 2025 - 17:14 UTC
Investigating - While monitoring the remediation, we started to see an increase in errors in segmentation for c1x segments and delays in our traffic data. Our team is currently investigating the issue.
Nov 14, 2025 - 16:12 UTC
Nov 14, 2025 - 16:12 UTC
Monitoring - An issue was resolved and traffic data delay is now mitigated. We are now monitoring the performance of the data cubes.
Nov 14, 2025 - 11:48 UTC
Nov 14, 2025 - 11:48 UTC
Identified - An issue found with data cubes in one of our data centers. We are working on the resolution now.
Nov 14, 2025 - 08:23 UTC
Nov 14, 2025 - 08:23 UTC
Investigating - We noticed a delay in displaying traffic data in Insight today morning again. Our team started investigating the issue.
Nov 14, 2025 - 08:19 UTC
Nov 14, 2025 - 08:19 UTC
Composer Experience Execution
Degraded Performance
Composer Experience Execution - US
Degraded Performance
Composer Experience Execution - Asia
?
Degraded Performance
Composer Experience Execution - Australia
?
Operational
Composer Experience Execution - Europe
?
Degraded Performance
Payments
Operational
VX Checkout - US - buy.piano.io
?
Operational
VX Checkout - Asia - buy-ap.piano.io
?
Operational
VX Checkout - Australia - buy-au.piano.io
?
Operational
VX Checkout - Europe - buy-eu.piano.io
?
Operational
Login and Registration
Operational
US - id.piano.io
?
Operational
Australia - id-au.piano.io
?
Operational
Asia - id-ap.piano.io
?
Operational
EU - id.piano.io
?
Operational
Dashboards, Interfaces and Platform
Degraded Performance
Publisher Dashboard - US - https://dashboard.piano.io
?
Operational
Publisher Dashboard - Asia - https://dashboard-ap.piano.io
?
Operational
Publisher Dashboard - Australia - https://dashboard-au.piano.io
?
Operational
Publisher Dashboard - Europe - https://dashboard-eu.piano.io
?
Operational
Piano ESP Dashboard - US - esp.piano.io
?
Operational
Piano ESP Dashboard - Asia - esp-ap.piano.io
?
Operational
Piano ESP Dashboard - Australia - esp-au.piano.io
?
Operational
Piano ESP Dashboard - Europe - esp-eu.piano.io
?
Operational
Piano Insight Dashboard
?
Operational
Piano Content Dashboard
?
Operational
Piano DMP Dashboard
?
Degraded Performance
Piano Analytics Interfaces Availability
Operational
Piano Analytics Exports
Operational
Piano Analytics Dataflow Exports
Operational
Piano Analytics Data Sharing
Operational
Piano authentication – auth.piano.io
Operational
API Availability
Operational
API Endpoints - US - api.piano.io
?
Operational
API Endpoints - Asia - api-ap.piano.io
?
Operational
API Endpoints - AU - api-au.piano.io
?
Operational
API Endpoints - EU - api-eu.piano.io
?
Operational
API Endpoints - ESP - api-esp.piano.io
?
Operational
API Endpoints - cxense - api.cxense.com
?
Operational
Piano Analytics - Reporting API
Operational
Recommendations
Operational
Piano ESP On-Site Recommendations
Operational
Piano Content Recommendations
Operational
Email Distribution
Operational
Piano ESP Email Distribution
Operational
Piano ID and VX transactional Emails
Operational
Data Collection
Operational
Piano Composer Data Collection
Operational
Piano Content Crawler Data Collection
Operational
Piano ESP Data Collection
Operational
Piano Analytics Data Collection
Operational
Insight Data collection
Operational
Data Processing
Operational
Piano Analytics Data Processing
Operational
Piano DMP Data Processing/Connections
Operational
CDP
?
Operational
SocialFlow
Operational
SocialFlow.com Site uptime
Operational
Trib.al uptime
Operational
SocialFlow publishing
Operational
Feed Fetcher
Operational
CCE
Operational
Piano Search
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.