Piano Status

All Systems Operational

Publisher / Consumer Dashboards Operational

VX Checkout Operational

VX API Operational

Composer Experience Execution Operational

AI Data Collection Operational

Go Operational

ESP Operational

Customer Dashboard Operational

API / Data Collection Operational

On-Site Recommendations Operational

Emails Distribution Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

ESP scheduled downtime

Completed - The scheduled maintenance has been completed.
Jan 10, 01:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:00 EST

Scheduled - ESP scheduled downtime:
this Friday (01/10) at 8 am EET ( 1 am EST), there will be scheduled downtime for approximately 30 minutes. We will be using this time to update databases.
During this downtime, the ESP will be unavailable and email delivery will be paused. All operations around the ESP product will be resumed immediately after the maintenance window.
Jan 9, 02:57 EST

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.