All Systems Operational

Composer Experience Execution Operational
Composer Experience Execution - US Operational
Composer Experience Execution - Asia Operational
Composer Experience Execution - Australia Operational
Composer Experience Execution - Europe Operational
Subscription Management + Billing Operational
Checkout - US - buy.piano.io Operational
Checkout - Asia - buy-ap.piano.io Operational
Checkout - Australia - buy-au.piano.io Operational
Checkout - Europe - buy-eu.piano.io Operational
Identity Management Operational
Registration + Login - US - id.piano.io Operational
Registration + Login - Australia - id-au.piano.io Operational
Registration + Login - Asia - id-ap.piano.io Operational
Registration + Login - EU - id.piano.io Operational
Dashboards, Interfaces and Platform Operational
Publisher Dashboard - US - https://dashboard.piano.io Operational
Publisher Dashboard - Asia - https://dashboard-ap.piano.io Operational
Publisher Dashboard - Australia - https://dashboard-au.piano.io Operational
Publisher Dashboard - Europe - https://dashboard-eu.piano.io Operational
Piano ESP Dashboard - US - esp.piano.io Operational
Piano ESP Dashboard - Asia - esp-ap.piano.io Operational
Piano ESP Dashboard - Australia - esp-au.piano.io Operational
Piano ESP Dashboard - Europe - esp-eu.piano.io Operational
Piano Audience - Insight Operational
Piano Content Recommendations Dashboard Operational
Piano Audience Dashboard Operational
Piano Analytics Interfaces Availability Operational
Piano Analytics Exports Operational
Piano Analytics Dataflow Exports Operational
Piano Analytics Data Sharing Operational
Piano authentication – auth.piano.io Operational
API Availability Operational
API Endpoints - US - api.piano.io Operational
API Endpoints - Asia - api-ap.piano.io Operational
API Endpoints - AU - api-au.piano.io Operational
API Endpoints - EU - api-eu.piano.io Operational
API Endpoints - ESP - api-esp.piano.io Operational
API Endpoints - cxense - api.cxense.com Operational
Piano Analytics - Reporting API Operational
Recommendations Operational
Piano ESP On-Site Recommendations Operational
Piano Content Recommendations Operational
Email Distribution Operational
Piano ESP Email Distribution Operational
Registration + Login and Management + Billing Transactional Emails Operational
Data Collection Operational
Piano Composer Data Collection Operational
Piano Data Collection - Crawler Operational
Piano ESP Data Collection Operational
Piano Analytics Data Collection Operational
Piano Audience - Data Collection Operational
Data Processing Operational
Piano Analytics Data Processing Operational
Piano Audience - Data Processing / Connections Operational
Piano Audience - User Profiles Backend Operational
SocialFlow Operational
SocialFlow.com Site uptime Operational
Trib.al uptime Operational
SocialFlow publishing Operational
Feed Fetcher Operational
CCE Operational
Piano Search Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 10:14 UTC
Update - This incident has been resolved. Access checks in Composer were affected between 06:45 and 07:39 UTC in the US region, and between 07:10 and 07:34 UTC in the EU region. Alongside the access check errors, a proportion of requests to the affected services also returned errors during the same periods. All affected functionality has been fully restored and no further errors have been observed.
Sep 10, 10:14 UTC
Monitoring - Piano has identified an issue affecting access checks in Composer for users in the US and EU regions, which began at approximately 06:49 UTC. The underlying cause has been addressed and access checks have been fully restored. Our team will continue to monitor the situation closely and will provide a further update should any issues arise.
Sep 10, 09:28 UTC

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.