All Systems Operational
Composer Experience Execution
Operational
Composer Experience Execution - US
Operational
Composer Experience Execution - Asia
Operational
Composer Experience Execution - Australia
Operational
Composer Experience Execution - Europe
Operational
Subscription Management + Billing
Operational
Checkout - US - buy.piano.io
Operational
Checkout - Asia - buy-ap.piano.io
Operational
Checkout - Australia - buy-au.piano.io
Operational
Checkout - Europe - buy-eu.piano.io
Operational
Identity Management
Operational
Registration + Login - US - id.piano.io
Operational
Registration + Login - Australia - id-au.piano.io
Operational
Registration + Login - Asia - id-ap.piano.io
Operational
Registration + Login - EU - id.piano.io
Operational
Dashboards, Interfaces and Platform
Operational
Publisher Dashboard - US - https://dashboard.piano.io
Operational
Publisher Dashboard - Asia - https://dashboard-ap.piano.io
Operational
Publisher Dashboard - Australia - https://dashboard-au.piano.io
Operational
Publisher Dashboard - Europe - https://dashboard-eu.piano.io
Operational
Piano ESP Dashboard - US - esp.piano.io
Operational
Piano ESP Dashboard - Asia - esp-ap.piano.io
Operational
Piano ESP Dashboard - Australia - esp-au.piano.io
Operational
Piano ESP Dashboard - Europe - esp-eu.piano.io
Operational
Piano Audience - Insight
Operational
Piano Content Recommendations Dashboard
Operational
Piano Audience Dashboard
Operational
Piano Analytics Interfaces Availability
Operational
Piano Analytics Exports
Operational
Piano Analytics Dataflow Exports
Operational
Piano Analytics Data Sharing
Operational
Piano authentication – auth.piano.io
Operational
API Availability
Operational
API Endpoints - US - api.piano.io
Operational
API Endpoints - Asia - api-ap.piano.io
Operational
API Endpoints - AU - api-au.piano.io
Operational
API Endpoints - EU - api-eu.piano.io
Operational
API Endpoints - ESP - api-esp.piano.io
Operational
API Endpoints - cxense - api.cxense.com
Operational
Piano Analytics - Reporting API
Operational
Recommendations
Operational
Piano ESP On-Site Recommendations
Operational
Piano Content Recommendations
Operational
Email Distribution
Operational
Piano ESP Email Distribution
Operational
Registration + Login and Management + Billing Transactional Emails
Operational
Data Collection
Operational
Piano Composer Data Collection
Operational
Piano Data Collection - Crawler
Operational
Piano ESP Data Collection
Operational
Piano Analytics Data Collection
Operational
Piano Audience - Data Collection
Operational
Data Processing
Operational
Piano Analytics Data Processing
Operational
Piano Audience - Data Processing / Connections
Operational
Piano Audience - User Profiles Backend
Operational
SocialFlow
Operational
SocialFlow.com Site uptime
Operational
Trib.al uptime
Operational
SocialFlow publishing
Operational
Feed Fetcher
Operational
CCE
Operational
Piano Search
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Piano Subscriptions] Database Maintenance (AU region) Jul 22, 2026 14:00-15:00 UTC
Piano will perform scheduled database maintenance affecting the AU environment on Thursday, July 23, 00:00–01:00 AEST (Sydney time) — equivalent to July 22, 14:00–15:00 UTC. During the maintenance window, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the AU region, including Composer experiences, checkout, login, and the Publisher Dashboard.
Posted on Jul 16, 2026 - 10:12 UTC
Posted on Jul 16, 2026 - 10:12 UTC
[Piano Subscriptions] Database Maintenance (AP region) Jul 23, 2026 15:00-16:00 UTC
Piano will perform scheduled database maintenance affecting the AP environment on Friday, July 24, 00:00–01:00 JST (Tokyo time) — equivalent to July 23, 15:00–16:00 UTC. During the maintenance window, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the AP region, including Composer experiences, checkout, login, and the Publisher Dashboard.
Posted on Jul 16, 2026 - 10:15 UTC
Posted on Jul 16, 2026 - 10:15 UTC
[Piano Subscriptions] Database Maintenance (EU region) Jul 25, 2026 23:00 - Jul 26, 2026 01:00 UTC
Piano will perform scheduled database maintenance affecting the EU environment on Sunday, July 26, 01:00–03:00 CEST — equivalent to Saturday, July 25, 23:00 UTC to Sunday, July 26, 01:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the EU region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Posted on Jul 16, 2026 - 10:22 UTC
Posted on Jul 16, 2026 - 10:22 UTC
[Piano Subscriptions] Database Maintenance (US region) Jul 26, 2026 08:00-10:00 UTC
Piano will perform scheduled database maintenance affecting the US environment on Sunday, July 26, 04:00–06:00 EDT (New York time) — equivalent to July 26, 08:00–10:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the US region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Posted on Jul 16, 2026 - 10:24 UTC
Posted on Jul 16, 2026 - 10:24 UTC
[Piano Subscriptions - ESP] Database Maintenance (AP and AU regions) Aug 1, 2026 18:00-20:00 UTC
Piano will perform scheduled maintenance on Saturday, August 1, 18:00–20:00 UTC to upgrade the ESP database infrastructure to newer, higher-performance hardware. The maintenance will affect Piano ESP services in the AP and AU regions. A brief service interruption is expected during the window — typically 1–2 minutes, with a maximum of approximately 10 minutes. During this period, users may not be able to access ESP dashboards, send email campaigns, or interact with ESP-powered features such as on-site recommendations and data collection in the AP and AU regions.
Posted on Jul 16, 2026 - 11:21 UTC
Posted on Jul 16, 2026 - 11:21 UTC