All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Asia Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - Australia Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - Europe Operational
90 days ago
100.0 % uptime
Today
Subscription Management + Billing Operational
90 days ago
100.0 % uptime
Today
Checkout - US - buy.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Asia - buy-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Australia - buy-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Europe - buy-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Registration + Login - US - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - Australia - id-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - Asia - id-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - EU - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Insight Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Audience Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.99 % uptime
Today
API Endpoints - US - api.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - Asia - api-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - AU - api-au.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - EU - api-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - ESP - api-esp.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com Operational
90 days ago
99.98 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Registration + Login and Management + Billing Transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
99.93 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Data Collection - Crawler Operational
90 days ago
99.68 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Data Processing / Connections Operational
90 days ago
100.0 % uptime
Today
Piano Audience - User Profiles Backend Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Piano Subscriptions] Database Maintenance (US region) Aug 23, 2026 08:00-10:00 UTC

Update - We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 23, 04:00–06:00 EDT (New York time), which is August 23, 08:00–10:00 UTC.
Jul 24, 2026 - 12:44 UTC
Scheduled - Piano will perform scheduled database maintenance affecting the US environment on Sunday, July 26, 04:00–06:00 EDT (New York time) — equivalent to July 26, 08:00–10:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the US region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Jul 16, 2026 - 10:24 UTC

Aug 16, 2026

[Piano Subscriptions] Database Maintenance (EU region)
Completed - The scheduled maintenance has been completed.
Aug 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:00 UTC
Update - We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 16, 01:00–03:00 CEST, which is August 15, 23:00 UTC – August 16, 01:00 UTC.
Jul 24, 12:36 UTC
Scheduled - Piano will perform scheduled database maintenance affecting the EU environment on Sunday, July 26, 01:00–03:00 CEST — equivalent to Saturday, July 25, 23:00 UTC to Sunday, July 26, 01:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the EU region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Jul 16, 10:22 UTC

Aug 15, 2026

[Piano Audience] SSL Certificate Errors Affecting Insight Access
Resolved - This incident has been resolved.
Aug 15, 09:24 UTC
Update - We are continuing to monitor for any further issues.
Aug 15, 09:12 UTC
Monitoring - Piano identified an issue affecting access to Piano Insight for some users. The certificate causing the errors has been renewed, and the fix has been verified internally. We are monitoring to confirm the issue is fully resolved and will share a further update shortly.
Aug 15, 09:00 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

[Piano Subscriptions] Database Maintenance (AU region)
Completed - The scheduled maintenance has been completed.
Aug 8, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:00 UTC
Update - We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 9, 00:00–01:00 AEST (Sydney time), which is August 8, 14:00–15:00 UTC.
Jul 24, 12:40 UTC
Update - We have postponed the previously scheduled database maintenance due to preparation delays. The maintenance window is now planned for July 31, 00:00–01:00 AEST (Sydney time), which is July 30, 14:00–15:00 UTC.
Jul 22, 13:40 UTC
Scheduled - Piano will perform scheduled database maintenance affecting the AU environment on Thursday, July 23, 00:00–01:00 AEST (Sydney time) — equivalent to July 22, 14:00–15:00 UTC. During the maintenance window, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the AU region, including Composer experiences, checkout, login, and the Publisher Dashboard.
Jul 16, 10:12 UTC

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

[Piano Subscriptions] Reports issue (all regions)
Resolved - This incident has been resolved.
Aug 5, 12:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 10:59 UTC
Investigating - We are experiencing an issue with report generation. Our team is aware and actively working to resolve it.
Aug 5, 10:01 UTC

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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