Piano Status

All Systems Operational

Publisher / Consumer Dashboards Operational

VX Checkout Operational

VX API Operational

Composer Experience Execution Operational

AI Data Collection Operational

Go Operational

ESP Operational

Customer Dashboard Operational

API / Data Collection Operational

On-Site Recommendations Operational

Emails Distribution Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

Emails distribution delays

Resolved - This incident has been resolved.
Sep 15, 04:22 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 04:14 EDT

Update - We are continuing to investigate this issue.
Sep 15, 02:57 EDT

Investigating - We are currently investigating this issue.
Sep 15, 02:56 EDT

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.