The ESP sandbox instance's Kafka version will be updated during this time. Emails, push notifications, and APIs may be unavailable throughout that process. Posted on
Jul 16, 2024 - 08:55 UTC
Resolved -
Piano registered VX Subscription log report issues across all environments from July 24, 20:00 UTC to July 25, 07:46 UTC. Some clients may have experienced difficulties generating and exporting the report. This issue has been identified and resolved, and the report is now fully operational.
Jul 25, 04:00 UTC
Completed -
The scheduled maintenance has been completed.
Jul 21, 16:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 16:00 UTC
Scheduled -
We will switch the ESP AP instance to a new AWS NLB to improve general ESP performance. During this time (5 minutes maximum), emails, push notifications, and the API may not be available.
Jul 16, 09:00 UTC
Resolved -
The issue has been resolved and the delay in real-time has now been caught up. No data was lost. All scheduled exports have been sent.
Jul 18, 10:09 UTC
Investigating -
We are currently experiencing a delay in real-time data collection on Piano Analytics. Scheduled exports will be sent once the data is ready. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.
Affected customers - All customers
Jul 18, 09:48 UTC
Resolved -
The issue has been resolved and the delay in real-time has now been caught up. All scheduled exports have been sent.
Jul 15, 10:30 UTC
Investigating -
We are currently experiencing a delay in real-time data processing on Piano Analytics. Scheduled exports will be sent once the data is ready. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.
Affected customers - All customers
Jul 15, 10:19 UTC
Completed -
The scheduled maintenance has been completed.
Jul 13, 19:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 19:00 UTC
Scheduled -
On Saturday, July 13, 2024 ESP Sandbox will be undergoing a scheduled maintenance in order to improve the overall performance of the system. The maintenance will start at 19:00 UTC and all of the ESP Sandbox APIs will be unavailable for a maximum of 5 minutes.
Jul 9, 12:28 UTC