Piano team is investigating an issue that might impact some user's ability to complete checkout.

Incident Report for Piano Software

Resolved

Checkout processing has returned to normal levels.
Posted Oct 01, 2018 - 18:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 01, 2018 - 18:23 UTC

Investigating

We are currently investigating this issue.
Posted Oct 01, 2018 - 18:15 UTC
This incident affected: Payments (VX Checkout - US - buy.piano.io).