Piano experience nodes are experiencing high error rates

Incident Report for Piano Software

Resolved

This incident has been resolved.
Posted Apr 18, 2018 - 11:18 UTC

Update

The issue with AWS has been resolved. Experience nodes are back to normal.
Posted Apr 18, 2018 - 11:13 UTC

Update

AWS is currently investigating increased provisioning and back-end instance registration
Posted Apr 18, 2018 - 10:52 UTC

Investigating

We are currently investigating this issue.
Posted Apr 18, 2018 - 10:31 UTC