The incident was fixed at 23:37 UTC and after monitoring we confirmed that the issue was resolved at 1:41 UTC
Posted Feb 29, 2024 - 01:41 UTC
Monitoring
A fix has been implemented and we are monitoring the results
Posted Feb 29, 2024 - 01:39 UTC
Update
We are continuing to investigate this issue.
Posted Feb 28, 2024 - 22:06 UTC
Update
Piano platform is experiencing data replication delays to user-mining and reports for AU environments. Our engineers have identified the issue and processing a batch update. We will continue to update the page as our team makes progress.
Posted Feb 28, 2024 - 22:05 UTC
Update
We are continuing to investigate this issue.
Posted Feb 28, 2024 - 22:05 UTC
Investigating
Piano platform is experiencing data replication delays to user-mining and reports for AU environments. Our engineers have identified the issue and processing a batch update. We will continue to update the page as our team makes progress.
Posted Feb 28, 2024 - 22:01 UTC
This incident affected: Dashboards, Interfaces and Platform (Publisher Dashboard - Australia - https://dashboard-au.piano.io) and API Availability (API Endpoints - AU - api-au.piano.io).