VX and Composer reports issue

Incident Report for Piano Software

Resolved

This incident has been resolved.

Posted Mar 25, 2024 - 18:00 UTC

Monitoring

The issue has been identified and a fix has been applied. All data should be populated within the next 3 hours.

Posted Mar 25, 2024 - 11:00 UTC

Investigating

Piano have detected an issue with Reports API. Clients may experience missing or incomplete data and delays for reports in VX and Composer. The team are investigating the cause and the impact.

Posted Mar 25, 2024 - 08:36 UTC

This incident affected: Other.