Amplifier performance issues

Incident Report for Piano Software

Resolved

On February 19, 2026 between 12pm and 10pm UTC, Piano experienced a production incident affecting Amplifier (Socialflow). The incident impacted compose box functionality for a subset of users (browser-dependent). Some users also experienced degraded UI performance. Additionally, publishing was affected for users who rely on the compose box for manual post publishing.

The issue has been resolved by rolling back Socialflow Web to the previous release. We are currently investigating the root cause and will publish an incident report once the analysis is complete.

Posted Feb 19, 2026 - 22:00 UTC

This incident affected: SocialFlow (SocialFlow.com Site uptime, SocialFlow publishing).