[Piano Subscriptions] Ingress Controller Upgrade (US region)

Scheduled for Jul 18, 06:00 - 07:00 UTC

Scheduled

Piano is performing an infrastructure upgrade in the US region to modernize our ingress infrastructure. This change affects the network layer in front of all US Subscriptions services. During the maintenance window, brief and intermittent API disruptions of up to 15 minutes are possible for:

Subscription Management + Billing / Checkout (US) – buy.piano.io
Identity Management: Registration + Login (US) – id.piano.io
API Endpoints (US) – api.piano.io
Publisher Dashboard (US) – dashboard.piano.io
Composer Experience Execution (US)

No action is required. Any affected requests are expected to recover automatically.
Window: July 18, 2026 | 06:00–07:00 UTC

Posted Jul 09, 2026 - 13:06 UTC

This scheduled maintenance affects: Dashboards, Interfaces and Platform (Publisher Dashboard - US - https://dashboard.piano.io), Subscription Management + Billing (Checkout - US - buy.piano.io), API Availability (API Endpoints - US - api.piano.io), Composer Experience Execution (Composer Experience Execution - US), and Identity Management (Registration + Login - US - id.piano.io).