Piano ESP will perform scheduled maintenance on Tuesday, November 10, and Wednesday, November 11, 2026, between 01:00 and 03:00 UTC to upgrade the search and analytics engine to a newer version. The maintenance will affect Piano ESP services in the Europe (EU) region. No service interruptions are expected. During this period, for a short time, users may see slower responses or errors when they view statistics and reports in the ESP dashboards, search content, or get on-site recommendations. Collected events and email activity may also appear in reports later than usual. Email campaigns will continue to send.
Posted Nov 02, 2026 - 14:29 UTC
This scheduled maintenance affects: Recommendations (Piano ESP On-Site Recommendations), Data Collection (Piano ESP Data Collection), API Availability (API Endpoints - ESP - api-esp.piano.io), and Dashboards, Interfaces and Platform (Piano ESP Dashboard - Europe - esp-eu.piano.io).