Piano ESP will perform scheduled maintenance on Tuesday, November 17, and Wednesday, November 18, 2026, between 01:00 and 03:00 UTC to upgrade the search and analytics engine to a newer version. The maintenance will affect Piano ESP services in the United States (US) region. No service interruptions are expected. During this period, for a short time, users may see slower responses or errors when they view statistics and reports in the ESP dashboards, search content, or get on-site recommendations. Collected events and email activity may also appear in reports later than usual. Email campaigns will continue to send.
Posted Nov 02, 2026 - 14:34 UTC
This scheduled maintenance affects: Recommendations (Piano ESP On-Site Recommendations), Data Collection (Piano ESP Data Collection), Dashboards, Interfaces and Platform (Piano ESP Dashboard - US - esp.piano.io), and API Availability (API Endpoints - ESP - api-esp.piano.io).