[Piano Audience] – Insight Data Delays

Incident Report for Piano Software

Identified

Due to some infrastructure updates, some customers may see intermittent delays in reports and dashboards in Piano Audience - Insight. No data will be lost. We will resolve this incident as soon as these updates are complete and the data lag is restored.

Posted Nov 11, 2026 - 15:02 UTC

This incident affects: Dashboards, Interfaces and Platform (Piano Audience - Insight).