All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Asia Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - Australia Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - Europe Operational
90 days ago
100.0 % uptime
Today
Subscription Management + Billing Operational
90 days ago
100.0 % uptime
Today
Checkout - US - buy.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Asia - buy-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Australia - buy-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Checkout - Europe - buy-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Identity Management Operational
90 days ago
100.0 % uptime
Today
Registration + Login - US - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - Australia - id-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - Asia - id-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Registration + Login - EU - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Insight Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Audience Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.99 % uptime
Today
API Endpoints - US - api.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - Asia - api-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - AU - api-au.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - EU - api-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - ESP - api-esp.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com Operational
90 days ago
99.98 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Registration + Login and Management + Billing Transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
99.93 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Data Collection - Crawler Operational
90 days ago
99.68 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
100.0 % uptime
Today
Piano Audience - Data Processing / Connections Operational
90 days ago
100.0 % uptime
Today
Piano Audience - User Profiles Backend Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 24, 2026

[Email Distribution] – Email and Push Notification Delivery Issues
Resolved - This incident has been resolved. Between 05:02 and 07:30 UTC, a network fault affecting a single server at our hosting provider's data centre disrupted the infrastructure responsible for email rendering, sending, feed imports, and scheduled tasks. Emails scheduled during this window were held and sent once service was restored, and content used in campaigns sent shortly after recovery may have reflected slightly older feed data than usual.
Aug 24, 09:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 07:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 24, 07:47 UTC
Investigating - We are currently investigating an issue affecting the delivery of emails and push notifications for ESP users. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.
Aug 24, 05:08 UTC

Aug 23, 2026

[Piano Subscriptions] Database Maintenance (US region)
Completed - The scheduled maintenance has been completed.
Aug 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 08:00 UTC
Update - We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 23, 04:00–06:00 EDT (New York time), which is August 23, 08:00–10:00 UTC.
Jul 24, 12:44 UTC
Scheduled - Piano will perform scheduled database maintenance affecting the US environment on Sunday, July 26, 04:00–06:00 EDT (New York time) — equivalent to July 26, 08:00–10:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the US region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Jul 16, 10:24 UTC

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

[Piano Subscriptions] Database Maintenance (EU region)
Completed - The scheduled maintenance has been completed.
Aug 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:00 UTC
Update - We have postponed the previously scheduled database maintenance. The maintenance window is now planned for August 16, 01:00–03:00 CEST, which is August 15, 23:00 UTC – August 16, 01:00 UTC.
Jul 24, 12:36 UTC
Scheduled - Piano will perform scheduled database maintenance affecting the EU environment on Sunday, July 26, 01:00–03:00 CEST — equivalent to Saturday, July 25, 23:00 UTC to Sunday, July 26, 01:00 UTC. While we do not expect any customer-visible impact, users may experience brief service interruptions, elevated latency, or intermittent errors on Piano services in the EU region during the maintenance window — including Composer experiences, checkout, login, and the Publisher Dashboard.
Jul 16, 10:22 UTC

Aug 15, 2026

[Piano Audience] SSL Certificate Errors Affecting Insight Access
Resolved - This incident has been resolved.
Aug 15, 09:24 UTC
Update - We are continuing to monitor for any further issues.
Aug 15, 09:12 UTC
Monitoring - Piano identified an issue affecting access to Piano Insight for some users. The certificate causing the errors has been renewed, and the fix has been verified internally. We are monitoring to confirm the issue is fully resolved and will share a further update shortly.
Aug 15, 09:00 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

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