All Systems Operational

Composer Experience Execution Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
99.99 % uptime
Today
Composer Experience Execution - Asia Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Australia Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Europe Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
VX Checkout - US - buy.piano.io Operational
90 days ago
99.98 % uptime
Today
VX Checkout - Asia - buy-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Australia - buy-au.piano.io Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Europe - buy-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Login and Registration Operational
90 days ago
100.0 % uptime
Today
US - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Australia - id-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Asia - id-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
EU - id.piano.io Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
99.98 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io Operational
90 days ago
99.98 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io Operational
90 days ago
99.99 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io Operational
90 days ago
100.0 % uptime
Today
Piano Insight Dashboard Operational
90 days ago
99.82 % uptime
Today
Piano Content Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano DMP Dashboard Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.96 % uptime
Today
API Endpoints - US - api.piano.io Operational
90 days ago
99.98 % uptime
Today
API Endpoints - Asia - api-ap.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - AU - api-au.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - EU - api-eu.piano.io Operational
90 days ago
99.99 % uptime
Today
API Endpoints - ESP - api-esp.piano.io Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com Operational
90 days ago
99.81 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
100.0 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ID and VX transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
99.97 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Content Crawler Data Collection Operational
90 days ago
99.89 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
100.0 % uptime
Today
Insight Data collection Operational
90 days ago
99.95 % uptime
Today
Data Processing Operational
90 days ago
99.91 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
99.75 % uptime
Today
Piano DMP Data Processing/Connections Operational
90 days ago
100.0 % uptime
Today
CDP Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Postmortem - Read details
Jan 28, 11:34 UTC
Resolved - This incident has been resolved.
Jan 19, 08:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 07:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 06:54 UTC
Update - We are still looking into this issue, but the investigation shows that this affects only a small number of sites, not all of them.
Jan 19, 03:55 UTC
Update - We are continuing to investigate this issue.
Jan 19, 02:23 UTC
Investigating - Piano Crawler has not been crawling for the last 24 hours.
We are currently investigating the issue.

Jan 19, 00:05 UTC
Jan 18, 2026

No incidents reported.