All Systems Operational

Uptime over the past 90 days. View historical uptime.
Composer Experience Execution Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - US Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Asia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Australia ? Operational
90 days ago
100.0 % uptime
Today
Composer Experience Execution - Europe ? Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
VX Checkout - US - buy.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Asia - buy-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Australia - buy-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
VX Checkout - Europe - buy-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Login and Registration Operational
90 days ago
100.0 % uptime
Today
US - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Australia - id-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Asia - id-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
EU - id.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Dashboards, Interfaces and Platform Operational
90 days ago
99.98 % uptime
Today
Publisher Dashboard - US - https://dashboard.piano.io ? Operational
90 days ago
99.99 % uptime
Today
Publisher Dashboard - Asia - https://dashboard-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Australia - https://dashboard-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Publisher Dashboard - Europe - https://dashboard-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - US - esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Asia - esp-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Australia - esp-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano ESP Dashboard - Europe - esp-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
Piano Insight Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano Content Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano DMP Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Interfaces Availability Operational
90 days ago
99.97 % uptime
Today
Piano Analytics Exports Operational
90 days ago
99.82 % uptime
Today
Piano Analytics Dataflow Exports Operational
90 days ago
99.99 % uptime
Today
Piano Analytics Data Sharing Operational
90 days ago
100.0 % uptime
Today
Piano authentication – auth.piano.io Operational
90 days ago
100.0 % uptime
Today
API Availability Operational
90 days ago
99.99 % uptime
Today
API Endpoints - US - api.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - Asia - api-ap.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - AU - api-au.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - EU - api-eu.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - ESP - api-esp.piano.io ? Operational
90 days ago
100.0 % uptime
Today
API Endpoints - cxense - api.cxense.com ? Operational
90 days ago
99.98 % uptime
Today
Piano Analytics - Reporting API Operational
90 days ago
99.99 % uptime
Today
Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano ESP On-Site Recommendations Operational
90 days ago
100.0 % uptime
Today
Piano Content Recommendations Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ESP Email Distribution Operational
90 days ago
100.0 % uptime
Today
Piano ID and VX transactional Emails Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
99.99 % uptime
Today
Piano Composer Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Content Crawler Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano ESP Data Collection Operational
90 days ago
100.0 % uptime
Today
Piano Analytics Data Collection Operational
90 days ago
99.99 % uptime
Today
Insight Data collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
99.99 % uptime
Today
Piano Analytics Data Processing Operational
90 days ago
99.99 % uptime
Today
Piano DMP Data Processing/Connections Operational
90 days ago
100.0 % uptime
Today
SocialFlow Operational
90 days ago
100.0 % uptime
Today
SocialFlow.com Site uptime Operational
90 days ago
100.0 % uptime
Today
Trib.al uptime Operational
90 days ago
100.0 % uptime
Today
SocialFlow publishing Operational
90 days ago
100.0 % uptime
Today
Feed Fetcher Operational
90 days ago
100.0 % uptime
Today
CCE Operational
90 days ago
100.0 % uptime
Today
Piano Search Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Piano Insight Real Time Traffic Lag
Resolved - The issue has been resolved. After monitoring, we have identified no negative after effects.
Mar 26, 23:20 UTC
Monitoring - Our devs have implemented the fix, and we are monitoring the results.
Mar 26, 23:19 UTC
Investigating - Piano Insight is facing a lag in the real-time traffic display. Our engineers are currently investigating the issue
Mar 26, 19:05 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
[ESP] Email delivery delays (EU region)
Resolved - This incident has been resolved.
Mar 17, 19:44 UTC
Update - We are continuing to monitor for any further issues.
Mar 17, 19:44 UTC
Monitoring - A mitigation has been put in place by the email service provider. The email processing in the EU region is back to full working behavior.
Mar 17, 16:34 UTC
Identified - Piano ESP email delivery may be affected in the EU region due to an incident on the email service provider side. The incident can be monitored here: https://status.mailgun.com/incidents/b60dthm3t8gk
Mar 17, 10:12 UTC
[Piano Analytics] Delays for some scheduled reports
Postmortem - Read details
Mar 17, 13:56 UTC
Resolved - The issue has been resolved and all exports have been sent.
Mar 17, 13:30 UTC
Investigating - We are currently experiencing delays in the generation of some Dashboard exports.
Our technical teams are working to resolve this issue so that these exports may be sent as soon as possible.
We apologise for any inconvenience caused.
Mar 17, 09:21 UTC
Mar 16, 2025
VX and ID Database Migration
Completed - The scheduled maintenance has been completed.
Mar 16, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 06:00 UTC
Update - The US VX and ID endpoints may experience a brief outage (less than 5 minutes) during the following two periods:
2025-03-15 06:00-06:15 UTC
2025-03-16 06:00-06:15 UTC

The EU VX and ID endpoints may experience a brief outage (less than 5 minutes) during the following two periods:
2025-03-15 02:00-02:15 UTC
2025-03-16 02:00-02:15 UTC
Mar 13, 10:30 UTC
Scheduled - We are performing a database migration to a newer minor version. To implement these improvements, there will be brief downtimes (increased error rates on some VX and ID API calls) on the US environment.
Feb 14, 13:27 UTC
Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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